Groove

Customer support and engagement software for startups and small businesses.

Commercial
Web

Customer support and engagement software for startups and small businesses.

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Slack integration Knowledge base

The Best 8 Groove Alternatives

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24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users.

Commercial Web Self-Hosted

CRM Knowledge base
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
15 Like

Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

Commercial Android iPhone iPad Web

Customizable CRM
10 Like

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community.

Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

Portable Multiple languages CRM Workflow Automation Wordpress integration
8 Like

Cerb

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

Commercial Mac OS X Windows Linux Web

Real time collaboration CRM
1 Like

versaSRS Service Management

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

Commercial Windows

Browser based app CRM Call Tracking
0 Like

Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial Web

CRM Knowledge base

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Groove

Links to official Groove sites

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The Best 8 Groove Alternatives

Reamaze

DeskPRO

LiveAgent

Deskero

Helprace

Cerb

versaSRS Service Management

Directly

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