Directly

On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

Commercial
Web

ondemand customer service apps for fastgrowing companies.

directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.

directly’s community of experts sign up and work independently in their own free time. they earn rewards and reputation, and can cash out their rewards or donate them to one of the nonprofit causes we support. directly is free, with paid options for advanced targeting and better, faster help.

since december 2011, thousands of directly experts who know dozens of companies have helped over 20,000 customers with a 99 percent response rate and an average response time less than 15 minutes.

directly is an independent community of experts and is not sponsored by any big company, although companies can informally encourage team members to sign up and help customers.

directly is backed by true ventures and prominent angels including esther dyson and is based in san francisco.

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The Best 3 Directly Alternatives

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24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
3 Like

SaaSiter Feed

Increase users engagement for your SaaS application. Imagine this as your own private Twitter feed. Share articles, webinars, and development plans, all of which are...

Free Personal Mac OS X Windows Android Web Windows Mobile

Integrated Chat Customer Chat

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The Best Directly alternatives for CRM, from Knowledge base to a free app.
Alternatives in Directly for Windows, Linux, Android, Web, Mac, iPhone, Android Tablet, iPad, PHP, Mac OS X, Windows Mobile. This list contains a total of 3 applications similar to Directly.

Last updated: 2020-07-03 01:30:33

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Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation Voice Call Gamification Call recording

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Directly

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The Best 3 Directly Alternatives

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