Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Commercial
Android
iPhone
iPad
Web
Blackberry

Offers ondemand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

Zendesk is a webbased help desk software with an elegant support ticket system and a selfservice customer support platform Agile, smart and convenient.

Links to official Zendesk sites

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Official Website
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The Best 8 Zendesk Alternatives

helpdesk-ticketing filter is active.

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
6 Like

iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

Free Open Source Self-Hosted

Helpdesk ticketing Incident management
2 Like

HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing
1 Like

Spoke

Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while...

Commercial

Slack integration Helpdesk ticketing
0 Like

Deskulu

Deskulu is an opensource helpdesk and ticketing system built by Taskulu and based on Drupal.

Free Open Source Self-Hosted Drupal

Knowledge base Helpdesk ticketing

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Zendesk

Links to official Zendesk sites

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The Best 8 Zendesk Alternatives

UseResponse

Reamaze

LiveAgent

iTop

HelpDesk

Trengo

Spoke

Deskulu

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