Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

Commercial
Mac OS X
Windows
Linux
Android
iPhone
Chrome OS
Web
Windows Mobile

trakdesk is a cloudbased customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. some popular features include:

knowledge base and self service portal customer portal automations: event triggers, automatic automation, macros gamification quests multilanguage satisfaction surveys custom domain mapping customizable themes customizable ticket, customer and company forms service level agreement sla business hours ticket scheduler multiple products and brands

and many more..

signup today for your free 30 days trial. no credit card is needed.

Links to official Trakdesk sites

Official Website
Facebook
Twitter

Features

Gamification Knowledge base

The Best 6 Trakdesk Alternatives

helpdesk-ticketing filter is active.

97 Like

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
24 Like

Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
17 Like

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
6 Like

iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

Free Open Source Self-Hosted

Helpdesk ticketing Incident management
2 Like

HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
1 Like

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing

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Trakdesk

Links to official Trakdesk sites

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The Best 6 Trakdesk Alternatives

UseResponse

Reamaze

LiveAgent

iTop

HelpDesk

Trengo

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