SupportPal

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

Commercial
Web
Self-Hosted

supportpal is a powerful selfhosted help desk solution that is simple and intuitive to use. it supports a multichannel inbox, including email, twitter and facebook. it comes with a host of automation and ticket management tools, like sla plans, macros, filters, follow ups and more.

supportpal has organisations, allowing multiple users from the same company to open and view tickets on behalf of others. there is also a strong focus on customer feedback, with the option to create customisable feedback forms. the frontend comes with a selfservice area that lets you write content that the user can view and use without needing to contact you.

a number of useful plugins and integrations are also available, including hipchat, slack and whmcs.

the pricing plans contain no limits or surprises, it's competitive and is the same no matter how many operators you have, you do not need to worry about incurring more costs as you grow.

Links to official SupportPal sites

Official Website
Twitter
Facebook

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The Best 6 SupportPal Alternatives

helpdesk-ticketing filter is active.

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UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

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LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

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iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

Free Open Source Self-Hosted

Helpdesk ticketing Incident management
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HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
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Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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SupportPal

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The Best 6 SupportPal Alternatives

UseResponse

Reamaze

LiveAgent

iTop

HelpDesk

Trengo

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