Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

Free
Open Source
Linux
Web
Perl

rt is an enterprisegrade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

the rt platform has been under development since 1996, and is used by systems administrators, customer support staffs, it managers, developers and marketing departments at thousands of sites around the world.

written in objectoriented perl, rt is a highlevel, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

rt manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprisecritical applications including project management, help desk, noc ticketing, crm and software development.

rt is used by fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.

Links to official Request Tracker sites

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The Best 4 Request Tracker Alternatives

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Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database. It integrates with a number of different SCM:s including Subversion and Git.

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This page contains applications similar to the Request Tracker

The Best Request Tracker alternatives for consider, from full-featured to a free app.
Alternatives in Request Tracker for Android, Web, Self-Hosted, Ruby, Cloudron, Ruby on Rails, Mac OS X, Windows, Linux. This list contains a total of 4 applications similar to Request Tracker.

Last updated: 2020-07-03 01:30:33

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Extensible by Plugins/Extensions Multiple languages Built in File Manager Gantt charts VCS integration Wiki like interface Kanban boards Team Collaboration Real time collaboration Inventory management Redmine intergation

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Request Tracker

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The Best 4 Request Tracker Alternatives

Redmine

GoodDay

Easy Redmine

PlanShell

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