The Best 69 HelpShift Alternatives

  • SupportBee icon

    SupportBee

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Commercial Web

  • Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Commercial Mac OS X Windows Linux Android iPhone Android Tablet Chrome OS Web

    Ad free Team Collaboration
  • UserVoice icon

    UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & trials.

    Commercial Android iPhone Android Tablet iPad Web

    Multiple languages Wordpress integration
  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web

  • UserEcho icon

    UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial iPhone iPad Web

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Commercial Android iPhone iPad Web Blackberry

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

    Gamification Knowledge base
  • Kliqqi icon

    Kliqqi

    Kliqqi - formerly known as Pligg CMS - is a powerful content management system that lets you to easily create a social network or online social community similar to Facebook, Reddit, or Twitter.

    Free Open Source Linux Web

  • idea.informer icon

    idea.informer

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.

    Free Web

  • Deskero icon

    Deskero

    With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional channels (mail and web) and the newest...

    Commercial Android iPhone iPad Web

    Customizable CRM
  • ClickDesk icon

    ClickDesk

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software.

    Commercial Web

  • Tender Support icon

    Tender Support

    Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web, and from anywhere you can dream.

    Commercial Web

  • WoltLab Suite icon

    WoltLab Suite

    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

    Commercial Mac OS X Windows Linux Self-Hosted PHP MySQL Community Edition

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web