BugPlug

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

Commercial

bugplug is a supersimple user feedback and bug submission capture tool.

the widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.

when a user visits your site, they'll be able to submit feedback with our tool. we prompt them to define it as an improvement, or an actual bug. our tool takes a screenshot of what they're seeing, allows them to draw in appropriate annotation to help define the issue, and we capture text from the user defining the problem.

once this process is complete, the information is submitted to an autogenerated trello board that we create for you. this board contains a workflow appropriate for improving products, and provides a transparent development schedule to your users.

Links to official BugPlug sites

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Trello integration Bugs

The Best 2 BugPlug Alternatives

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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
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Zonka Feedback

Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Commercial Mac OS X Windows Android iPhone Android Tablet iPad

Works Offline Multiple languages CRM Location based Embeddable White labeled Net Promoter Score (NPS) Support for gestures Skip Logic Question Branching

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BugPlug

Links to official BugPlug sites

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The Best 2 BugPlug Alternatives

Reamaze

Zonka Feedback

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