The Best 21 BMC End User Experience Management Alternatives

  • Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Commercial Android iPhone iPad Web Blackberry

  • Splunk

    Splunk is software that provides unique visibility across your entire IT infrastructure from one place in real time. Only Splunk enables you to search, report, monitor and analyze streaming and historical data from any source.

    Freemium Mac OS X Windows Linux

  • Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac OS X Windows Linux Android iPhone Chrome OS Web Windows Mobile

  • JXplorer

    JXplorer is an open source LDAP browser originally developed by Computer Associates' eTrust Directory development lab.

    Free Open Source Mac OS X Windows Linux

  • ServiceNow

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

    Commercial Web

  • ExtraHop

    ExtraHop is the global leader in real-time wire data analytics. The ExtraHop Operational Intelligence platform analyzes all L2-L7 communications, including full...

    Commercial Mac OS X Windows Linux Web Self-Hosted

  • SharePath Real User Monitoring

    SharePath RUM (real user monitoring) Express provides a real-time view into the actual experience of your end-user, including availability, response times and service...

    Free Mac OS X Windows

  • SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It...

    Commercial Web Self-Hosted

  • Evayadesk

    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based...

    Freemium Windows Linux Android iPhone Web

  • AzureDesk

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Commercial Chrome OS Web Self-Hosted

  • Bornevia

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Commercial Android Web

  • Gorgias Helpdesk

    Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. ...

    Commercial Web

  • Tivoli Business Service Manager

    Provides real-time service visibility and health indicators, business context and impact to support response prioritization. This closely aligns Lines of Business and IT...

    Commercial Windows Linux