The Best 160 Zendesk Alternatives

  • Richmond ServiceDesk icon

    Richmond ServiceDesk

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

    Commercial Windows Chrome Self-Hosted Internet Explorer Microsoft SQL Server Express

  • ContactGate icon

    ContactGate

    ContactGate provides one place for your entire business to communicate with customers. Send targeted messages automatically, and have live conversations via website...

    Freemium Windows Web

  • Eloquant icon

    Eloquant

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office...

    Commercial Web

  • ContextSmith icon

    ContextSmith

    ContextSmith is a customer success platform that turns customer emails into customer insights.

    Commercial Web Gmail Zendesk Salesforce.com

  • GetSmily icon

    GetSmily

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a...

    Commercial Web

  • HelpDeskSaaS icon

    HelpDeskSaaS

    HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help...

    Commercial Web

  • iET ITSM icon

    iET ITSM

    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and...

    Commercial Web

  • Orcadesk icon

    Orcadesk

    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is...

    Commercial Mac OS X Windows Linux Web

  • PhaseWare icon

    PhaseWare

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat: Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let...

    Commercial Web

  • Product Pains icon

    Product Pains

    Giving users a louder voice to help teams build better products.

    Freemium Web

  • QuestionShark icon

    QuestionShark

    Everything In Its Place: With QuestionShark, your customers start topics, which are classified so you know whether they are suggestions, issues, questions, or...

    Commercial Mac OS X Windows Linux Web

  • Sales Essistant icon

    Sales Essistant

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer...

    Commercial Mac OS X Windows Linux Web

  • Samanage icon

    Samanage

    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset management offering so that clients...

    Commercial Web

  • UserDeck icon

    UserDeck

    UserDeck provides embedded support software that works with your existing website.

    Freemium Web

  • Zoho Support icon

    Zoho Support

    Zoho Support is an easy to use, web based help desk software that helps you track trouble tickets and resolve all your customers' queries. It also encourages...

    Commercial Web

  • jiLiveChat icon

    jiLiveChat

    jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Commercial Web