vtiger crm is award winning software used by more than 100,000 small and medium businesses across 106 countries to run their sales, marketing, and customer service departments.
it comes in both a completely free open source version, and a lowcost cloud version. both versions have access to extensive product documentation available at wiki.vtiger.com/vtiger6 and helpdocs.vtiger.com, and the cloud version comes with free phone, email, and chat technical and product support for life.
the cloud version of vtiger sets up in seconds and is accessible globally off the shelf. it is completely customizable from the user interface, with all plugins included, has integrated product training, walkthroughs and documentation.
the open source software is straightforward to install, and integrated into a single installer file available for windows and linux (redhat, debian, suse, fedora, and mandrake). the database, web server, and other software required for vtiger to run is automatically set up by the installer.
vtiger's crm capabilities are extensive:
in sales:contact managementsales pipeline managementleads & opportunitieswebtolead formsquoting & invoicingmass email campaignssales forecastingsocial crmpayment processingmultiple currenciesautoresponder campaigns
in support:contact managementcase managementknowledge baseweb + email to ticketslas
other features:project managementinventory managementdocument managementbusiness collaborationreportingintegrationsmobile apps
vtiger crm integrates with thirdparty productivity tools. the open source version integrates with microsoft outlook, office, exchange, thunderbird and more. the cloud version also integrates with gmail, google contacts, calendar and drive, office 365, docusign, zapier, accounting systems like quickbooks, xero and tally, payment systems like paypal and authorize.net, phone systems like asterisk, twilio, and plivo, email marketing like mailchimp, and more.
