versaSRS Service Management
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
- Commercial
- Windows
versasrs is a flexible help desk and customer support solution that will enable your business to quickly and effectively support, manage and improve the quality of your interactions with your employees, end users and customers.
versasrs supports the itil (it infrastructure library) framework to meet all of your service level requirements.
versasrs allows you to prioritise, assign, track, report and audit your issues, whatever they may be from software bugs and help desk tickets to project tasks and change requests.
improve service levels & customer satisfaction by utilizing a system which enables organisations to fully manage customers to increase productivity, reduce service desk workload and subsequently reduce operational costs.
Links to official versaSRS Service Management sites
Official Website
Twitter
Facebook
Features
Browser based app CRM Call Tracking
Categories
Productivity Developer Tools Online Services File Sharing
Tags
web-based knowledge-management browser-based customer-relationship-manager content-management bug-tracking development issue-tracking exchange helpdesk customer-support call-center customer-service sharepoint asset-management intranet-application itil solution call-tracking crm-solution itil-helpdesk
