bring together digital, email, phone, facetoface and events with multichannel veeva crm.
multichannel crm overview
one conversation. all channels. engage in relevant, timely conversations informed by a complete customer view.
designed for life sciences and delivered in the cloud, veeva multichannel crm empowers your commercial teams with best practices and complete customer insight to transform your customer engagement.
from first outreach and facetoface meetings to sampling and ongoing education, veeva multichannel crm enables you to seamlessly orchestrate your customer interactions to deliver a personalized experience.
benefits•deliver bestinclass customer engagement: align all customerfacing resources and interactions to deliver a personalized, coordinated customer experience.•grow your business, not your costs: with better targeting and use of digital and personal channels, you optimize your promotional spend while extending your reach.•gain complete visibility: track your performance and learn what works. with visibility to sales and marketing results, you quantify your success and drive continuous improvement.
applications
to achieve commercial excellence in today’s rapidly changing life sciences industry, companies need to create a fully coordinated, relevant customer experience that seamlessly traverses all channels. multichannel veeva crm is designed for life sciences and delivered in the cloud for a modern system that spans facetoface, phone, email, events, and web interactions—all in a single solution.
veeva crm
veeva crm is an endtoend solution delivering life sciencesfocused capabilities for the planning and coordination of all your resources, across all channels. empowered with full visibility into all interactions, your commercial teams deliver a seamless customer experience.
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