Amazon Connect
Amazon Connect is a simple to use, self-service, cloud-based customer contact center that scales to support any size business
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call...
ucontact is a beautiful and a true “all in one” contact center solution, that allows you to offer the best experience to your clients in every interaction through any channel with just one software platform.some features: acd virtual hold recording pbx audio, video, desktop softphone ivr voice broadcast tts asr dialers preview, progressive, power, predictive sms web chat click2call & call back email social networks real time monitoring quality management workforce optimization reporting analytics workflow designer forms designer
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Unified inbox Call recording IVR Call Tracking
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