Supportbench

Supportbench lets you see all your customers in one place and engage them across all your support.

Commercial
Web

supportbench is your next level in customer support.

it empowers you to deliver on what you promise to your customers. whether people are reaching out to you by email, twitter, or any other channel; supportbench automatically organizes your work by the customers sla, taking out the guess work on who to support next, and all from one simple dashboard.it enables you to collect, organize, and distribute share the knowledge you've gathered into a powerful knowledge base.supportbench gives your customers the tools to talk to each other by creating a vibrant community. let’s you search instantly on everything you have done, nomore hunting, for you know 'that case'

Links to official Supportbench sites

Official Website
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The Best 5 Supportbench Alternatives

helpdesk-ticketing filter is active.

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UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.

Commercial Web Self-Hosted

Multiple languages Slack integration Skype integration Knowledge base Helpdesk ticketing Facebook Messenger integration SLA
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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

Commercial Windows Linux Android Web Mac

Customizable Integrated Chat CRM Mobile friendly Workflow Automation Real time monitoring Knowledge base Embeddable Customer Journey Mapping Customer Chat Social media integration Shopify integration Ecommerce integration Helpdesk ticketing Automated messaging Automatic customer engagement Custom widgets FAQ Automation
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LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.

Commercial Android iPhone Android Tablet iPad Web PHP

Integrated Chat Voice Call CRM Gamification Knowledge base Call recording Helpdesk ticketing
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HelpDesk

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system...

Commercial

Multiple languages Helpdesk ticketing
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Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial

Voice Call Multiple Account support Twitter integration Helpdesk ticketing

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Supportbench

Links to official Supportbench sites

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The Best 5 Supportbench Alternatives

UseResponse

Reamaze

LiveAgent

HelpDesk

Trengo

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