
Salesforce
Web-based CRM for sales, service, marketing, and call center operations that allows users to manage customer relationships and customer satisfaction.
Simplistic surveys by Microsoft. As of August 2017 this software is far from maturity; and can only be used with a work or education subscription to Office 365.
with microsoft forms, you can create surveys, quizzes, and polls, and easily see results as they come in. when you create a quiz or form, you can invite others to respond to it using any web browser, even on mobile devices. as results are submitted, you can use builtin analytics to evaluate responses. form data, such as quiz results, can be easily exported to excel for additional analysis or grading.
microsoft forms is *not* a replacement for microsoft infopath.
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