ManageEngine ServiceDesk Plus

ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it...

Commercial
Windows
Linux
Android
iPhone
Web

manageengine servicedesk plus is a help desk software and asset management tool. servicedesk plus integrates your help desk requests and assets to allow you manage your it in an effective way. the software helps you implement itil best practices and troubleshoot it service requests faster.

servicedesk plus is a customizable and easytoimplement help desk software with more than 10,000 users worldwide. servicedesk plus is available in 29 different languages.

manageengine servicedesk plus is a web based, easy to use help desk and asset management app with many features such as contract management, purchasing and knowledge management functionalities. it has an itil ready version too. by integrating ticketing, asset tracking, purchasing, service catalog, contract management and knowledge base in one lowcost, easytouse package, servicedesk plus helps you to improve productivity of your it service team and keep your endusers happy.

servicedesk plus allows endusers to submit tickets through different channels. it automates important workflow tasks, as for example case routing, acknowledging requester, technician notification and handling of sla rules. the solutions module allows you to document best practices and solutions to common problems in an online knowledge base.

servicedesk plus offers accurate inventory tracking functionality across windows and linux workstations. it can also track software licenses and let you know the number of overutilized or underutilized licenses across your organization.

servicedesk plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. it can generate purchase orders, send them through email and keeps track of outstanding pos & completed purchases. it also provides import of requesters & assets from .csv files & user satisfaction survey.

Links to official ManageEngine ServiceDesk Plus sites

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Features

Knowledge base IT Asset Management Incident management

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This page contains applications similar to the ManageEngine ServiceDesk Plus

The Best ManageEngine ServiceDesk Plus alternatives for Knowledge base, from IT Asset Management to a Incident management.
Alternatives in ManageEngine ServiceDesk Plus for Web, Self-Hosted, Mac OS X, Windows, Linux, Perl, Android, iPhone, iPad. This list contains a total of 28 applications similar to ManageEngine ServiceDesk Plus.

Last updated: 2020-07-03 01:30:33

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Kanban boards Bug reporting Team Collaboration Gantt charts Network Discovery IT Asset Management Hardware Monitoring Email tracking Real time collaboration Knowledge base Inventory management Helpdesk ticketing REST API Network Monitoring Capture Screen / Take screenshots Share screenshots Unlimited users Interactive Whiteboard Website annotation Contract Management Track Activities Multiple languages Computer monitoring

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ManageEngine ServiceDesk Plus

Links to official ManageEngine ServiceDesk Plus sites

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The Best 28 ManageEngine ServiceDesk Plus Alternatives

TeamClerk

JIRA

GoodDay

InvGate Service Desk

InvGate Assets

VisionProject

Request Tracker

SprintGround

GLPI

Vivantio

Ralph

zipBoard

Jixee

Sygma

Easy Redmine

uranos

KiSSFLOW

HelgApps

SentinelAgent

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