insight stash is a voice of the customer service, which allows you to create customized survey forms for your site. set up is very simple, copy and paste the code from the control panel to all of your pages where you would like to run your surveys, and the rest configuration is done from the admin panel.
you can configure all of the parameters of the survey, like what questions you would like to ask, what the answer format will be. you can also configure how and when survey appears, which can be on button click, on window close or manually after visitors complete a certain action (this is advanced configuration).
surveys can be configured to popup only on certain pages, a certain period of time (from jan 2 to jan 18), or randomly show to 10% of visitors. surveys can also be displayed on your site page as a modal, or opened in a separate window for visitors convenience.
once visitors submit their answers (if they choose to), all data is available to you for review and analysis. you can login into administration panel and look at reports or export data into excel and other tools.
you can run multiple surveys on one page, or on different pages, up to a total number allowed by tier your account is in at the same time. you can have collaborators helping you with surveys with different permission levels, you can enable sentiment analysis engine for text fields, you can pass an additional set of parameters into each response, you can trigger surveys on custom actions.
