iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in...
ikode helpdesk x is a customer support tool, faq and help desk system. it is also a simple, widelyused, lightweight open source free ticket system developed mainly in php. can be used to provide support to an online community, by solving tickets, adding a comprehensive faq section and interacting with users via emails.
tickets can be managed via the tickets lists or on the frontend of your website.it lets you easily integrate all tickets with the web interface regardless of whether they are created using email or webbased forms.
ticket status and time is also integrated keeping both admins and users informed.
tickets can be categorized for easy management.
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