Richmond ServiceDesk
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.
helpy is written in ruby on rails 4.2 and released under the mit license. features include support tickets with email integration, community discussions, multilingual knowledge base and more:
private support discussions (aka tickets) community support forums voteable discussion topics and replies knowledgebase full text search. prewired for google analytics mobilefirst responsive ui multilingual & multilanguage: includes translations for 11+ locales and is easy to translate
see our site for full documentation to get you up and running quickly using digital ocean, heroku or another cloud provider.
Official Website
GitHub
Twitter
Multiple languages Support for Bootstrap Knowledge base
Productivity Social Business and Commerce
web-based multi-language self-hosted forums helpdesk bootstrap customer-support knowledge-base ticketing support-ticket-system ruby-development tickets-support