Heedbook

Heedbook is the first online AI-based software for evaluating and boosting customer loyalty. It analyzes customer satisfaction in real time.

Commercial

service receives and analyzes video and audio stream from a webcam on the employee's workplace and processes it by the systems of intelligent recognition of emotions, speech and other parameters. information is provided in the context of customers, employees and offices of the company.analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. the system also allows to improve business processes and boost crossselling.

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The Best 3 Heedbook Alternatives

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LimeSurvey

LimeSurvey (formerly PHPSurveyor) is an Open Source PHP web application to develop, publish and collect responses to online & offline surveys.

Free Open Source Mac OS X Windows Linux Web Self-Hosted PHP

Multiple languages Responsive design
18 Like

Engageform

With Engageform you can create quizzes, polls & surveys in only a few minutes. Publish them and they will look amazing on all sorts of screens.

Freemium Web

Responsive design Mobile friendly Export to Excel Real time analytics Optimized for Mobile Customer Analytics
15 Like

MySurveyLab

MySurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you need to have.

Commercial Web

Customizable Works Offline Multiple languages Real time collaboration Drag n drop Slack integration Export to PDF Dropbox integration Responsive design Mobile friendly Support for Multiple Users Email automation Zendesk integration Data API SMS API Integration with CRMs Salesforce integration Real time analytics Customer Chat Online Sharing Net Promoter Score (NPS) Encrypted mail and contacts Social media integration Optimized for Mobile Customizable reporting Helpdesk ticketing Mouse Heatmaps Automated Email Reports 360 degree product viewer Cross tabulation CSI Research Embedded email surveys Export to PowerPoint Logic jump Offline Surveys Pop up surveys Realtime Reports Skin customization Skip Logic SMS Surveys Survey analysis Youtube support

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Heedbook

Links to official Heedbook sites

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The Best 3 Heedbook Alternatives

LimeSurvey

Engageform

MySurveyLab

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