gfi max remotemanagement allows it support companies & service providers to manage customer's it devices from desktop, tablet & mobile.
gfimax rm has fantastic tools for monitoring, patch management, proactive maintenance, remote support, integrating with helpdesk/psa, operational & customer reporting.
with max rm you’ll be up and running, doing good work for your customers within minutes and max rm software is provided on a “pay as you use basis” avoiding any initial or huge upfront investment.
and, not only do you only pay for customers you use the software for, you only pay for features of the software you use, so you’ll always be able to relate expenditure to money or opportunities coming back to you.
all these advantages mean max rm is used by over 7,500 it support providers worldwide for:
•break/fix customer relationships strengthen relationships, deliver faster support. identify and prove the need for further billable proactive work and system upgrades or replacements.
•migrate break/fix customers to contract (or managed services) – use max to offer incremental services which gently transition customers towards a support contract. also, use max to build up a picture of customer equipment in order to price a support contract.
•deliver it (managed service) contracts deliver both proactive and reactive services speedily, efficiently and profitably!
