Eloquant

ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office...

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eloquant has a real expertise in customer relationship and is the only saas software publisher to provide a comprehensive sotware solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

eloquant is a major and essential provider of innovative solutions based on 3 different requirements for highlevel customer relationship:

multichannel incoming and outgoing contact processing : phone and digital channels such as emails, text messages, chat, social networks, smartphones online surveys, feedback management automated semantic analysis

eloquant is certified to iso 27001:2013. eloquant is one of the very few software editors to have such a high level of certification, and to be able to meet requirements of more and more demanding clients about their data security.

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MySurveyLab

MySurveyLab is online survey software for any kind and size of business. Whether you are in marketing research, customer experience or employee insights this is tool you need to have.

Commercial Web

Customizable Works Offline Multiple languages Real time collaboration Drag n drop Slack integration Export to PDF Dropbox integration Responsive design Mobile friendly Support for Multiple Users Email automation Zendesk integration Data API SMS API Integration with CRMs Salesforce integration Real time analytics Customer Chat Online Sharing Net Promoter Score (NPS) Encrypted mail and contacts Social media integration Optimized for Mobile Customizable reporting Helpdesk ticketing Mouse Heatmaps Automated Email Reports 360 degree product viewer Cross tabulation CSI Research Embedded email surveys Export to PowerPoint Logic jump Offline Surveys Pop up surveys Realtime Reports Skin customization Skip Logic SMS Surveys Survey analysis Youtube support

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Eloquant

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