CitSmart

The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of...

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the citsmart itsm is an advanced solution, multiplatform and free it service desk and service management that integrates several tools, based on the best practices of itil processes.

certified processes, so far:› incident management› request fulfillment› knowledge management› service catalog management› management of service levels› change management› release management and implementation› problem management› asset and configuration management› event management› service portfolio management› it service continuity management› availability management

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Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

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