Support Hero
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources...
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
bugplug is a supersimple user feedback and bug submission capture tool.
the widget works by installing some code into the bottom of your site / application. 2 minutes and you're up and running.
when a user visits your site, they'll be able to submit feedback with our tool. we prompt them to define it as an improvement, or an actual bug. our tool takes a screenshot of what they're seeing, allows them to draw in appropriate annotation to help define the issue, and we capture text from the user defining the problem.
once this process is complete, the information is submitted to an autogenerated trello board that we create for you. this board contains a workflow appropriate for improving products, and provides a transparent development schedule to your users.
Productivity Games Business and Commerce
bug-tracking trello-integration bugs customer-feedback bug-submission